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FAQ

General enquiries

What do I get from Road to IELTS?

17 advice videos from British Council experts

4 eBooks explaining each test component

Mock test papers with answer keys

Over 300 interactive activities with instant feedback

A band score widget and exam countdown meter

Detailed progress record functions

The Full Version of Road to IELTS is available as an online subscription for 1 month (US$49.99) or 3 months (US$99.99). You get unlimited access to the online program during your subscription period.

Can I access Road to IELTS on iPad?

Yes. To access Road to IELTS on iPad, you can download the Road to IELTS app for free at the App Store. To access Road to IELTS Full Version with the app, please first subscribe to IELTSpractice.com with a PC.

Can I access Road to IELTS on Android tablets?

Yes. To access Road to IELTS on Android tablets, you can download the Road to IELTS app for free on Google Play. To access Road to IELTS Full Version with the app, please first subscribe to IELTSpractice.com with a PC.

Are there any mock test papers available?

Yes. Road to IELTS contains a series of 9 mock test papers - 3 each for Reading, Writing and Listening - specially written by British Council experts to replicate the real test experience.

Does Road to IELTS give me an IELTS score?

You can predict your potential IELTS band scores with the IELTS score calculator after you do the mock test papers in the Road to IELTS program.

Content-related enquiries

Road to IELTS program content is published by the British Council. For any enquiries relating to the program content or IELTS preparation techniques, please email ielts.questions@britishcouncil.org.

Accounts / Payment enquiries

What are the pricing options of Road to IELTS?

The Full Version of Road to IELTS is available as an online subscription for 1 month (US$49.99) or 3 months (US$99.99). You get unlimited access to the following during your subscription period:

17 advice videos from British Council experts

4 eBooks explaining each test component

Mock test papers with answer keys

Over 300 interactive activities with instant feedback

A band score widget and exam countdown meter

Detailed progress record functions

What are the payment methods?

You can pay by either credit card or money transfer.

For credit cards, you can pay by Paypal, VISA or MasterCard. Debit MasterCard is not accepted.

For money transfer, you can pay by direct bank transfer or Western Union. The money transfer instructions will be sent to your email after you place your order.

Can I pay by cash?

Yes, you can pay by cash via the bank or via Western Union. The payment instructions will be sent to your registered email after you have placed your order.

My credit card account is not in US Dollars. Can I pay in other currencies?

Your payment for the subscription are made in US Dollars. If you make your payment by credit card, the corresponding amount to be charged will be determined by your credit card company in accordance with the exchange rate and service fee policy of such company.

When does the subscription start after I pay?

The Road to IELTS subscription will start immediately after you pay and you should receive a confirmation email which confirms all your subscription details.

I have registered for IELTS with the British Council. How can I access the Full Version of Road to IELTS?

You can access the Full Version of Road to IELTS by subscribing for 1 month (US$49.99) or 3 months (US$99.99) here, with over 300 practice exercises, 17 advice videos from British Council IELTS experts... and much more!

I need more time to practice. Can I extend my subscription?

Yes. Please log in to your account and click the 'Extend my subscription' button.

Technical enquiries

Do I need to install anything on my computer?

No. Everything runs online and you only need a Flash-enabled web browser and stable Internet connection to access Road to IELTS.

What do I need to run Road to IELTS?

You must have the Flash Player installed in your browser. You need to have at least version 10.2 installed to run Road to IELTS. Download the Flash Player from www.adobe.com. You also need to have JavaScript enabled.

When I start Road to IELTS I just see a blank screen. What can I do?

You probably do not have the Flash Player installed in your browser. Download the Flash Player from www.adobe.com. You also need to have JavaScript enabled.

I can't hear anything in the listening exercises. What can I do?

Please make sure that you have at least Flash Player 10.2 installed on your computer. You can download it from www.adobe.com. You should also check that your Internet connection is working well, and that your audio speakers or earphones are connected properly to the computer.

My Internet connection is very slow. What can I do?

Open the exercise again. The second time the audio should be cached and will play much more smoothly.

I can't see any video. What can I do?

You probably do not have the latest Flash Player installed in your browser. You need at least version 10.2, but the latest one is the best. Download the Flash Player from www.adobe.com. You should also check that your Internet connection is stable.

Other enquiries

Please submit your enquiry using the form on the right or send us an email on support@ieltspractice.com. The IELTSpractice Support Team will get back to you in ONE working day (except Sundays).

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